Until further notice, KnoxHMIS trainings are conducted online to reduce the risk of spreading SARS-CoV-2. For tips on getting the most out of online training, please see KnoxHMIS User Guide – Online Training with Zoom on the Training page.
New Users are required to attend the initial, 3-hour Basic Training. Prior to this training, Users must review supplied resources and submit a New End-User License Agreement signed by the User and their supervisor. To request training for potential new Users, please complete and submit a KnoxHMIS New End User Profile form.
Support Sessions may be requested by any licensed user to address questions or troubleshoot data quality issues. Support sessions are usually scheduled for 15- or 30- minute blocks. The monthly, open-forum office hours have been discontinued.
Advanced Trainings focusing on a topic are scheduled by KnoxHMIS as needs arise, or may be requested by Partner Agency Admins. Advanced Trainings are one hour and open to all licensed Users. Suggestions for topics from KnoxHMIS Users are valuable and welcomed.
Past Advanced Training Topics
February 2020: Client Income
May 2020: Chronic Homelessness
October 2020: DQ Hotspots—common data quality errors and how to avoid them.