Knoxville Mayor's Roundtable on Homelessness
Knoxville Community Dashboard on Homelessness: Quarter ( - )

Clients Served
At Risk/Housed Clients
Literally Homeless
New Clients

System Performance Measures

Rapid Re-Housing Time to Housing

Emergency Shelter Time to Exit

Transitional Housing Time to Exit

Permanent Housing Length of Stay

Program Exit Outcomes (Q)

Positive 727/1884 (38%)
Negative 223/1884 (12%)
Indeterminate 934/1884 (50%)
Return to Homelessness
(Percentage Returned Within 24 Months)

Length of Stay

Rapid Re-Housing:
Rapid re-housing (RRH) emphasizes housing search and relocation services and short- and medium-term rental assistance to move homeless persons and families (with or without a disability) as rapidly as possible into permanent housing.

Emergency Shelter:
Any facility whose primary purpose is to provide temporary shelter for the homeless for a period of 90 days or less.

Transitional Housing:
Transitional housing (TH) programs typically provide interim housing for up to 24 months in order to support a person's successful move to permanent housing.

Permanent Supportive Housing:
Permanent housing (PH) is community-based housing without a designated length of stay in which formerly homeless individuals and families live as independently.

Reporting Metrics:
Time to housing for RRH is determined by the data fields “In Permanent Housing” and “If ‘Yes,’ move-in date?” The formula used to calculate time to housing is DaysBetween(Entry Date; Move-In Date). The time to exit for ES and TH is determined by the client’s entry, exit, and bed nights as entered in KnoxHMIS. The formula used to calculate the average cumulative stay for PH is DaysBetween(Entry Date; Min(Exit Date OR Current Date)).

This report shows the time to housing for rapid re-housing programs. The expectation is that duration would decrease over time for rapid re-housing programs. The average time to exit is also represented for emergency shelter[ES] and transitional housing [TH], along with the length of stay for permanent housing [PH] programs. The expectation for ES and TH is that the time to exit would decrease over time; whereas, the length of stay for PH would increase over time as resident’s gain stability. Distortion may occur, if residents have not been exited from programs, thus reflecting a higher time to exit or length of stay.

Housing Status

This report details overall how many clients are served by housing programs and of those the types of housing placements for the purpose of determining success towards ending homelessness.

“Positive,” “negative” and “indeterminate” housing definitions vary across program types of emergency shelter (ES), transitional housing (TH), permanent supportive housing (PH), rapid re-housing (RRH), Homeless Prevention (HP).

For example, if a person is in ES and returns to the streets, this would result in a “negative” placement. In cases where the person starts in ES and moves to TH or PH, this would result in a “positive” placement. “Indeterminate” placements in this example would include “no exit destination,” “client refused,” etc.

Reporting Metrics:
HMIS “project types,” “exit dates,” and “exit destinations” of persons who are enrolled in housing programs are included. Services only clients are excluded.

Return to Homelessness

This report identifies who among those in ES or TH were in positive placements with in the past 24 months and have a shelter stay within the report period.

Reporting Metrics:
HMIS “project types,” “exit dates,” and “exit destinations” of persons who are enrolled in housing programs are included. Services only clients are excluded.

Bed Utilization by Program Type

Emergency Shelter (Total Bed Capacity: 578)

Transitional Housing (Total Bed Capacity: 233)

Permanent Housing (Total Bed Capacity: 298)

Bed Utilization

This report illustrates bed capacity and utilization rate by program type, which ultimately gives an idea of how full housing programs are on a given night. The Department of Housing and Urban Development suggests a 65-100% occupancy rate.

Bed Capacity:
The total number of beds available for occupancy on the night of the housing inventory count.

Bed Utilization:
Bed utilization is the ratio of clients who were in a specific project on a night compared to the number of beds reported for that project’s inventory on the HUD Housing Inventory Chart (HIC) that is conducted by our community annually in the Spring.

Reporting Metrics:
The bed utilization is based on a point-in-time (PIT) count of clients served as recorded in HMIS by project type; the PIT designated falls on the last Wednesday of each month. The formula for bed utilization is Total Beds Used / Total Bed Capacity. The formula for available bed capacity is Total Bed Capacity – Total Beds Used / Total Bed Capacity.

Utilization rates below 65% may occur if agencies do not enter data in real-time, thus appearing as if the bed were not utilized. Under utilization may also occur if clients decline participation in KnoxHMIS as they would not be included in the data-set.

Utilization rates higher than 100% may occur if agencies do not exit individuals in real time; over utilization may also occur if a program serving families has to double-up beds to accommodate for a larger family size. KnoxHMIS policy requires that agencies enter data into the system within 24 hours. Rapid Re-Housing programs are not included at this time due.

One Day Sheltered Homeless Count (PIT)

  • Emergency Shelter
  • Transitional Housing
  • Permanent Housing
Q Daily Average
  • Emergency Shelter
  • Transitional Housing
  • Permanent Housing

Point in Time

This report shows the PIT and average daily census among project types for the purpose of showing an at-a-glance of homelessness.

Point in Time (PIT):
A one-day count of all homeless people in a defined area.

Daily Census:
A count of persons in housing programs pulled from HMIS.

Reporting Metrics:
The PIT designated per quarter falls on the last Wednesday of the first month in each quarter as modeled after HUD PIT (Last Wednesday in Janaury) and AHAR dates (the last Wednesday of the first month quarterly October 1—Sept. 30 annually).

System Data Quality 95.70% HUD Data Element Completion
0.83% Decrease Since Last Quarter

Causes of Homelessness Q

Primary Reason Client Count
No Affordable Housing 275
Mental/Health Reasons 197
Eviction 178
Null 173
Other 98
Domestic Violence 91
Loss of Job 82
Underemployment 73
Non-Violent Family Confrontation 64
Criminal Activity 34

Causes of Homelessness

This report delineates causes of homelessness.

Reporting Metrics:
Data is extracted from the KnoxHMIS question “ Primary Reason for Homelessness?” which is self-reported on program entry. Causes are reported for all heads of households.

Homeless Facts and Figures Q

Homeless Facts and Figures

Families consist of a minimum of two individuals, at least one of which must be under the age of 18.

Youth are defined as any individual aged 18-24.

Chronically Homeless:
Chronically Homeless definitions follow the guidelines established by HUD. Chronic homeless status is determined by a client’s history of homelessness, disability status, and the length of time spent on the street, in an emergency shelter, or a Safe Haven. Find out more information here.

Street Homeless:
Street homeless are defined as clients who are entering from a place not meant for residence.

Veterans are any client over the age of 18 that self report as a veteran according to HUD guidelines.

Seniors are clients aged 62 and older.

Homeless clients are defined according to the housing status guidelines established by HUD. Find out more information here.

At Risk:
At risk clients are defined according to the housing status guidelines established by HUD. Find out more information here.

Housed clients are clients whose destination, upon exit, is considered permanent housing placement under federal HUD guidelines.

Annual Report

KnoxHMIS provides an annual report detailing the state of homelessness in the community. Reports are available to download by following the link below.

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East Tennessee 211

One of the easiest ways to find out more about services for someone experiencing homelessness is by dialing 211, Tennessee’s community services help line.

East Tennessee 211 Knoxville 311


Subpop Reports

KnoxHMIS provides reports on unique subpopulations experiencing homelessness. These reports provide specific information not included in this dashboard.

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Contact Us

If you have questions or comments concerning this dashboard or homelessness in Knoxville, please contact Mike Dunthorn:

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